We are an organization well known for our superior Customer Service, our goal is to make our customers successful, doing whatever we can to ensure your success. Every one of our technicians are experienced and knowledgeable about our parts, equipment and other various components. With our extensive inventory, our Parts Department will provide you with replacement parts virtually overnight. Our Service Technicians will answer your questions, walk you through repairs, and educate in classroom settings as well as through our extensive O&M manuals. We are happy to schedule service visits as needed to ensure your success.
Customer Service Focuses
- Supplying parts with urgency
- Ensuring your successful operation
- Providing extensive O&M manuals
- Visiting you at your material recovery facility as needed
- Carrying an extensive line of inventory
- Educating you on recycling equipment operation through classroom workshops
- Developing strong customer relationships through providing superior support
- Contacting you on a monthly basis to ensure your operation is running smoothly and successfully
Our Dedicated Customer Service Team
We have multiple inside customer service sales reps and outside field technicians that coordinate their efforts. Our customer service team is dedicated to providing full coverage to you via phone/email/site visits for your successful operation.
Sr. Customer Service Representative:
- Brian Pressley: (e) brianp@cpmfg.com (o) 619-336-7203
